Pristine Auction Guide

This guide will tell you what to do once you have successfully won an auction and how to get it shipped through Shopping USA.

PLEASE READ THE FULL GUIDE BEFORE MAKING ANY PURCHASES!

  1. Set up your Pristine Auction account. Please note that the correct format for the phone number should be 44 (no 07) and then continue. (e.g. +447864474903)
     

  2. Set up your profile as yourself, including your own name and your billing details. We would advise you use either VISA, Mastercard or AMEX when registering your card.
    Please check with your bank regarding hidden fees when buying in another currency before purchasing.We would recommend using a Monzo card.

     

  3. Edit your shipping address to be the following:

    Matthew Myers
    4291 Express Lane
    Suite 4914-355
    Sarasota,
    FL 34249

    NOTE: MAKE SURE THE SHIPPING NAME IS MATTHEW MYERS, NOT YOUR OWN NAME!
     

  4. Bid as normal as you would with any auctioning website. Please read the Pristine Auction FAQ’s that can be found here if you are not familiar with the site.
     

  5. Be aware, a 17% additional service charge (“Buyer’s Premium”) will be added to the final bid of each Lot. The Buyer's Premium is displayed in each individual auction. For example, if you have won an item for $100, the actual cost will be $117 before postage and insurance.
     

  6. Once you have confirmation that the order has been shipped from Pristine Auction you can track your order on Pristine, select the drop-down menu in the top right corner of the website and select “Invoice Dashboard”. Once it has been shipped, it will look like the below. You will need to click on “Track Shipment” which will give you all the information you need to put into the direct orders form.
    Please note, it can take a few days for Pristine sellers to ship your order so you won’t be able to fill out the form straight away.






     

  7. Please fill out a direct order form on the Shopping USA website and ensure your invoice is attached.
     

  8. Shopping USA will invoice you for the import tax which is dictated by the value of your item and the postage. Once you have paid the invoice Shopping USA will post out your order.
    Please allow 3-5 weeks from the day Pristine has shipped to the day it arrives in your mail.

     

  9. When you can track the shipment, you can follow the progress yourself. Once the shipping crate is full, Shopping USA will ship your orders over together to the UK (This is what your membership covers).

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